Frequently Asked Questions

Yes, TopLiners Club, under the registration of TopLiners Pte Ltd, is a full-fledged travel agency that is registered with the Singapore Tourism Board (TA license no. TA03017).

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We are a full-fledged, bespoke travel agency that is registered with the Singapore Tourism Board.  We provide tour services for both inbound & outbound, to all corners of the world.  All tours are tailored accordingly to the client’s specific interests and preferences.

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Our forte lies in working with a reputable local partner in countries where we send our guests to.  This is constantly being reviewed so that we know our clients are always getting the best service.  All tours are curated and tailored according to each client’s specific interests and preferences.

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Yes, you are most welcomed to sign up as our tours are opened to all participants around the world.

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This is highly recommended to cover any eventualities.  For recommendations, please contact us for more information.

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Certainly!  We are part of a global travel network and have great partners anywhere in the world.  Please check with us for your next worry-free holiday, and leave all the planning and liaising for us.

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Yes we do!  As a full-fledged travel agency registered with Singapore Tourism Board, we organise tours ranging from couples, families, groups, to even large companies for incentives and conferences.  Kindly contact us for more information.

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Kindly fill in our Official Signup Form by clicking here, and one of our TopLiners Specialists will be in touch with you shortly.

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Kindly find the following link for a copy of our Terms & Conditions. We will also be sending a copy of this in PDF format, once you have completed our Official Trip Signup Form.

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We would strongly advise that you book your tours once you can confirm your interest.  This is because the best accommodation that we usually use runs out really quickly, and the sooner we can get a group going, the better it would be to confirm the tour.

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No, our tours typically start at the arriving airport, and similarly concludes at the airport of international departure. 

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We would normally get back to you within 24 hours, and at most times it should be shorter than that.

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A:  Yes, of course.  We can be reached at the following:

Email: contact@toplinersclub.com
Whatsapp: +8249-4559
Skype (toplinersclub)
Wechat (toplinersclub)
Line (toplinersclub)

Alternatively, you may wish to drop us a line using this form, and we will be in touch with you shortly.

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Photography Tours (Set Departures)

These are specially curated trips for photo enthusiasts to visit a destination in small groups.  These tours are meant to be slow paced, taking into careful considerations that photographers need time to create their masterpieces.  

All photo tours are led by a professional renowned Photo Master, which will provide guidance and advice to guests on the trip.  The trips are also specially curated to offer endless photo opportunities for the guest, taking into careful consideration of best timings and routes.  Photographers of all skill levels are welcomed.

No, of course not.  Users of all camera brands and all skill levels are welcomed.

They are generally between 6 to 12 guests per tour.  This ensures an optimum travel experience yet allowing us to provide personal attention to each esteemed guest.  Our assigned photo master on the tour would also be able to devote personalised attention to each guest.  In the event of a bigger group size, an additional photo master would be allocated accordingly. 

We have a good offering of short trips ranging from 3 days to long trips of up to 15 days.  For more information, please check out our trips offerings by clicking here.

No, you don’t really need to.  Our trips are curated expertly for the comfort of our guests, and it does not require great fitness levels to attend.  In areas where some fitness levels is required, this would be clearly indicated so that our guests can be well-informed in advance.

Yes definitely.  Photography and Videography are pretty similar in nature, and both required curated, slow-paced itinerary to allow time for creative creation.

Yes of course, provided with the understanding that photography tours are much slower paced than usual tours.   There would not be any arranged itinerary for shopping, or “touch and go” sight-seeing.  Guests on this tour would need to follow the program as a group so that we can assure the safety and comfort of everyone on the tour.

We generally use 4 star or a higher category.  However in some remote locations, we may work with the best available in that area.  We will always ensure our guests of clean, comfortable accommodation to the best that we can arrange.

Yes you can.  However, this is subjected to availability and single supplement would apply.   Our tours are generally quoted based on twin/triple basis.

Yes we do.   This is normally done two to three weeks before departure, and is designed as a knowledge sharing sessions for all guests on the trip.  Any questions pertaining to the trip can also be raised during the brief.

A PDF document detailing the trip would also be sent out after the briefing session, so that all guests would be kept informed of the details.

A trip would be confirmed once we achieved our minimum stated number of guests.  In the unlikely event that this is not met, we will inform interested guests if the tour would proceed, about 45 days prior to departure.   Full deposits paid would be refunded accordingly.

In the scenario that the trip is confirmed, TopLiners Club will contact each guest separately to book the air-tickets as soon as possible.

We will advise you via email once the trip is confirmed.  This could be as soon as the minimum tour number is met, or when a decision to proceed is reached by TopLiners Club.  Please do not proceed to purchase your international air-tickets until you have verified the confirmation of your tour with us.

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Financial Matters

Unless specifically specified, all tours are transacted in Singapore Dollars (S$).

We ensure that all local taxes and applicable fees are inclusive in your quotation, so you know the final price. However, there may be situations where a sudden increase in fees or government levies may arise, which is not in our control.  In such circumstances, we will endeavour to communicate this to our guest(s) as soon as possible and a slight increase in the tour price would be expected.

We accept bank transfers and cheques, or cash payment which can be made at our office during office hours. 

For bank transfers, please find our bank details as follow:

  • Account Name: Topliners Pte Ltd
    • Bank: Maybank Singapore Limited
    • Bank Address: 930 Yishun Ave 2, #01-12 North Point, Singapore 769098
    • A/c No: 0420 1070 567
    • Bank Code: 7302
    • Branch Code: 020
    • SWIFT BIC : MBBESGS2

After the transfer is done, please email us at contact@toplinersclub.com or whatsapp +8249-4559 with the proof of payment.

We also accept credit card payment via Paypal, but kindly note that there is a 3.9% admin charge which is collected by Paypal for use of the payment gateway.  

For our overseas customers, payment by credit card is possible and we have other payment options which we can advise separately, depending on the country our client is in.  Kindly get in touch with us at contact@toplinersclub.com for more information.

Unfortunately, we would not be able to process any refunds unless it is on humanity grounds relating to the guests or his/her immediate family members.  In the case of such refunds, a finance fee of S$100 would apply.  Please contact us for more information.

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For other enquiries, kindly use this form to contact us.  We will be in touch shortly.